All orders are processed before being shipped. Processing time takes 2-3 business days. Once processing is done, items are shipped, it will take 4-6 days thereafter to get the shipped merchandise. In total, it will take 1-2 weeks to get your merchandise.
Items are processed and shipped Monday-Friday excluding holidays
Customers are responsible for providing a full valid address, including apartment number if applicable, for delivery. They are responsible for arranging mail forwarding if they are moving, and for putting a vacation hold if they do not anticipate that they will be at home when the package is due to arrive. Customers are entirely responsible for ensuring the receipt of the package, and Lot2u.com will not be responsible for returned orders due in part by customer negligence.
Frequent Asked Question
What are my payment options We currently accept secure Visa/Mastercard /Debit cards with Visa/Mastercard and paypal.
How much is shipping Shipping is MYR10 only
When will I receive my order Average delivery time is 7-10 business days.
Do you provide tracking number Yes, all orders are shipped with tracking numbers.Tracking number will be provided within 3 days after receiving your order.
I did not receive order confirmation from you Please check your junk email box,many internet providers may mark our emails as spam.Please make sure you provide us with your correct email address.
Is your site secure Yes, we use industry standard 128 bit SSL encryption to protect our customer's sensitive data.
How do you combat against fraud At lot2u.com we implement the highest level in fraud deterrent system. We verify that the billing address you enter during the checkout process matches what is on file with your credit company.
